Built from the ground up to fix everything that’s broken about traditional Managed Service Providers.
Managed IT Services for Your Business
Built from the ground up to fix everything that’s broken about traditional Managed Service Providers.
Built from the ground up to fix everything that’s broken about traditional Managed Service Providers.
Built from the ground up to fix everything that’s broken about traditional Managed Service Providers.

Your business shouldn’t be held back by slow support, surprise bills, or tech that just doesn’t work. At BLS IT, we believe IT should be simple, reliable, and built around you. That’s why we offer all-in, flat-rate support that keeps your team focused and your systems running, without the drama. No jargon. No excuses. Just smart, proactive IT from a partner who’s in it for the long haul. Because when your technology works, your business wins.

Call, email, or chat whenever something breaks. We’re on it! No hidden fees. No hourly block billing to worry about. Just fast, friendly support that actually solves the problem.

From ransomware to recovery, we keep your data safe and your systems secure — without you having to lift a finger. We deliver user education, 24/7/365 monitoring, and our SOC will remediate problems while you sleep. Human penetration testing is available for better peace of mind.

One simple monthly fee covers everything. No surprises. No sales pitches. Just the IT you need — done right.

Most IT companies say they offer “flat rate” support, but then they hit you with extra fees for projects, onboarding, or every little request outside a narrow contract.
That’s not how we work.
At BLS IT, flat rate means everything is included. Period. We don’t treat help like a running meter. We don’t promote upsells. And we don’t disappear when the scope changes.
We believe your IT partner should solve problems, not create new ones with confusing contracts and unpredictable invoices. With BLS IT, flat rate means peace of mind — not just predictable pricing, but a partner who’s fully invested in your success.

For over 45 years, our parent company has served the entertainment industry—from Hollywood studios to local cinemas. We've taken that finely honed expertise and expanded it to support businesses across a wide range of industries.

Nearly everyone at BLS IT has a background in the creative industries. We understand the unique challenges that come with bringing ideas—and dreams—to life.

Community matters to us, and we're passionate about supporting organizations with meaningful missions. We understand your unique challenges and are here to help you leverage IT solutions—always with fiscal responsibility in mind.

Our team specializes in helping you unify and consolidate IT systems and infrastructure during acquisitions. We handle everything from initial discovery and onboarding to managed services transitions.

As an engineering and design company at its core, our parent company gives us unique insight into the construction and engineering industries. We support everything from remote trailers and field workers to your main offices.

We love building solutions for unique retail and small businesses. These organizations often need robust, flexible systems with special considerations. Let us help you grow with reliable, tailored IT support.

Operations Director
Christina has been a key leader at Boston Light & Sound for over 30 years, serving as COO and overseeing day-to-day operations with a focus on efficiency and excellence. She brings deep operational insight to BLS IT and is dedicated to helping clients succeed through smarter, more reliable IT.

Managing Director
Nate has worked in information technology for over 25 years, with experience ranging from time at Apple to MSP leadership. His specialties are networking, telecom, and enterprise IT . He built BLS IT to deliver the kind of IT support businesses actually want: responsive, reliable, and all-in.

Finance Director
Rob has worked for Boston Light & Sound for over 25 years and is currently our CFO. He brings deep financial expertise and strategic oversight to the team. His long-standing leadership ensures BLS IT operates with stability, integrity, and a strong foundation for growth.
When Nate joined Boston Light & Sound, he saw what too many businesses experience: an MSP that didn’t understand the environment it was supposed to support. From complex AV networks to live production systems, the provider was out of its depth — and the client was paying the price.
With a background in Enterprise IT, MSP management, and the entertainment industry, Nate knew this wasn’t just a one-off problem. Too many MSPs prioritize their own processes over what the customer actually needs. So he set out to build something better, an MSP that puts the client at the center and learns how their business really works.
Christina and Rob saw the same need. They shared the vision of building an IT partner that’s more integrated, more responsive, and more invested in the long-term success of its clients. While their roots are in entertainment and production, they knew the same problems exist across industries — from creative fields to corporate offices, from startups to enterprise.
That’s why they built BLS IT — to bring smarter, more aligned IT to any business that expects more than just “good enough”.
420 Pearl St, STE C, Malden, MA 02148
New Customers & Vendors: (978) 745-9200 Existing Customers Needing Immediate Support: (978) 740-7777
Copyright © 2025 BLS IT - All Rights Reserved.
Give Us A Call! (978) 745-9200 / (855) 55-BLSIT