Privacy Policy

Last Updated: November 12, 2025

BLS IT, Inc. (“BLS IT,” “we,” “us,” or “our”) operates this website (the “Site”) and provides managed information technology services. This Privacy Policy describes how we collect, use, disclose, and protect information obtained through the Site and in connection with our business operations.

1. Information We Collect
    

a. Information You Provide
We may collect information you voluntarily provide, including:

• Name
• Company name
• Email address
• Phone number
• Information submitted through contact forms or service inquiries
   

b. Information Collected Automatically
When you visit our Site, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Pages viewed and time spent
• Referring website URLs
   

This information is collected using cookies, server logs, and similar technologies.

c. Client Business Data
When providing managed IT services, we may access or process data belonging to our clients (“Client Data”). Client Data is handled solely to deliver contracted services and according to client instructions.

1. How We Use Information
   We use collected information to:

• Respond to inquiries and provide services
• Communicate with clients and prospective clients
• Operate, maintain, and improve our website
• Support internal business operations
• Protect our systems and prevent misuse
• Comply with legal and regulatory obligations
  

1. Cookies and Tracking Technologies
   We use cookies and similar technologies to:

• Enable core website functionality
• Analyze website traffic and usage
• Improve user experience
   

You may control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Site.

1. Disclosure of Information
   BLS IT does not sell personal information.
    

We may share information with:

• Service providers who assist with hosting, analytics, or business operations, under confidentiality obligations
• Legal authorities if required by law or to protect our rights
• A successor entity in the event of a merger, acquisition, or sale of assets
   

Client Data is disclosed only as permitted by applicable agreements or law.

1. Data Security
   We implement reasonable administrative, technical, and physical safeguards designed to protect information, including:

• Access controls
• Network and endpoint security measures
• Industry-standard security practices appropriate for an MSP environment
   

While we take security seriously, no method of transmission or storage is completely secure.

1. Data Retention
   We retain personal information only as long as necessary to:

• Fulfill business purposes
• Meet contractual requirements
• Comply with legal obligations
   

Client Data retention is governed by client agreements.

1. Your Privacy Rights
   a. Massachusetts and U.S. Residents
   Depending on applicable law, you may have the right to request:

• Access to personal information we hold about you
• Correction of inaccurate information
• Deletion of certain information, subject to legal obligations
   

Requests may be submitted using the contact information below.

1. Third-Party Links
   The Site may contain links to third-party websites. BLS IT is not responsible for the privacy practices or content of those sites.
    
2. Children’s Privacy
   The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
    
3. Changes to This Privacy Policy
   We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
    
4. Contact Information
   If you have questions about this Privacy Policy or our data practices, contact:
    

BLS IT, Inc.
Email: privacy@blsit.com
Phone: (978) 745-9200
Address: PO Box 2024, Salem, MA 01970 USA