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MANAGED IT SUPPORT BUILT AROUND YOUR BUSINESS.

Fix problems before they start. A flat-rate plan that covers monitoring, maintenance and help desk. 

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Ongoing, not one-time.

Ongoing, Not One-Time

Monitoring that catches issues before downtime.

Comprehensive Support

Comprehensive Support

Secure your systems and simplify IT with expert consulting, cloud, and security.

One Flat Rate.

One Flat Rate

One Flat Rate

No surprise invoices, ever.

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Built For Your Industry

Healthcare  • Trades • Construction • Finance • Manufacturing • Nonprofit • Legal • Retail

Managed IT Services

IT Help Desk & Support

IT Help Desk & Support

Flat-rate IT management with monitoring, maintenance, help desk support, and vendor coordination built in — so nothing falls through the cracks.

IT Help Desk & Support

IT Help Desk & Support

IT Help Desk & Support

Fast, knowledgeable support wherever your team needs it, remote or on-site, from quick fixes to complex troubleshooting.

Cloud Services

IT Help Desk & Support

Cloud Services

Microsoft 365, Azure, and cloud migration support that modernizes how your team works and keeps everyone connected from anywhere.

IT Projects & Consulting

IT Projects & Consulting

IT Projects & Consulting

From office moves to infrastructure upgrades and long-term technology planning, we deliver projects on time and aligned with you business goals.

Managed Cybersecurity

IT Projects & Consulting

IT Projects & Consulting

Threat detection, backup and recovery, phishing training, and security assessments that keep your business protected around the clock. 

Network Management

IT Projects & Consulting

Network Management

End-to-end network design, installation, and ongoing management — including structured cabling and server support — so your systems stay reliable. 

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Frequently Asked Questions

What's actually included in the flat rate?

Monitoring, maintenance, help desk support, and vendor coordination. One predictable bill, no per-ticket charges or surprise invoices.

We already have an IT provider, is this worth a call?

Yes. Most of our clients came from another MSP. The assessment shows you exactly what's being missed today, whether you switch or not.

How fast do you actually respond?

Our goal is to respond to a  non-emergency ticket within 2-4 hours, and emergency tickets within 15 minutes. 

Do you work with regulated industries like healthcare?

Yes! We support HIPAA-regulated practices, nonprofits, engineering/construction firms, and general small business.

What if I don't need all the services listed?

We have a minimum set of required services, but offer tiers above that which are designed to grow with your business. 

Can I bundle my Office 365 services so I only have one bill?

Yes! We can bill you directly for Office 365.

Do you offer telephone service?

Yes! We have a fully mature unified communications solution we can deliver to our customers, and most of the time provide free phones!

Is your current MSP covering all the bases?

Does Microsoft Backup Your 365 Data?

In this video we find out how protected your tenant data really is.

Is Traditional Anti-Virus Enough Anymore?

Here we dive into the difference between traditional and next generation anti-virus.

We phish our own customers?

Phishing simulations are critical for you employees. Watch to find out why!

Our Partners

BLS IT, Inc.

A Boston Light & Sound Company. 

420 Pearl Street, STE C, Malden MA 02148

(978) 745-9200

Copyright © 2025 BLS IT, Inc. - All Rights Reserved.

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